Family Handbook 2023-24

OUR COMMUNITY

Communication with Families

Parent Communication with the School Havergal is committed to openly communicating with every parent and/or guardian who is legally entitled to receive information from the school. Custodial changes that restrict and/or prevent information sharing by the school with parents and guardians in this way must be supported by legal documentation, which the school keeps confidentially on file. Ms. Lindsay Norberg, Deputy Principal, oversees the wellbeing of students JK to 12. The Head of Junior School, Head of Middle School, Head of Senior School and Head of Boarding School report to her and ensure there is an effective management of information regarding student wellbeing. Should an issue arise, you are encouraged to connect first with your daughter’s Homeroom (Junior School), Form Teacher (Middle School) or Teacher Advisor (Senior School). Should you require greater support, contact the appropriate Head of School. In the Upper School, if a specific academic issue arises, contact the Course teacher. If the issue is not resolved, it should be raised with the appropriate Head of Department. If it is still not resolved, please contact Dr. Seonaid Davis, Vice Principal, Teaching and Learning. Additionally, there are numerous roles within Havergal that comprise the wellbeing network of adults with the expertise and care to support your child and you: Homeroom, Form teachers, and Teacher Advisors, Assistant Head of Junior School, learning support specialists, guidance counsellors, school nurses, the school-based Upper School social workers and vice principals. Please feel welcome to contact members within this group at any time throughout the year to share behind-the-scenes information you feel is important for the school to know about your daughter. Veracross Veracross is Havergal’s school information system that connects parents with the school and the school with parents. Havergal uses Veracross to send emails—and in rare urgent cases, short messaging service (SMS) texts—to you, so it is imperative that you keep your phone number and email contact information up-to-date. Parents access Veracross through the Parent Portal using this link: https://accounts.veracross.com/hc/portals/login.

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